(00:00 UTC — May 28) Resolved – This incident has been resolved. We apologize for any inconvenience caused due to this.
(23:22 UTC — May 27) Monitoring – NetroHost has access back to the internet as things have calmed down. We continue to monitor the network.
(23:13 UTC — May 27) Update – In an effort to determine the point of failure, we temporarily cut the internet off to NetroHost. Unfortunately, the network did not recover. We went ahead and restarted the modem and we await to see what happens. We apologize.
(23:03 UTC — May 27) Investigating – We are aware and are investigating a wide-spread network slow down on US East.