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(00:24 UTC — Aug 20) Resolved – We believe that the incident has been resolved after monitoring for two hours.
(22:12 UTC — Aug 19) Monitoring – Services should be restoring. The issue was more or less of a loose cable that went unnoticed as well. Thanks so much for your patience and we sincerely apologize for any inconvenience caused.
(18:45 UTC — Aug 19) Update – Services did return for a little bit, however there seems to be an issue with DHCP & DNS. We’ll let you know when more information becomes available.
(18:10 UTC — Aug 19) Update – We’re waiting on the new equipment to finish upgrading. Services should return very soon.
(17:39 UTC — Aug 19) Maintenance in Progress – Netro Corporation US East is now in maintenance mode to upgrade the network and we will update when more information is available.